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Resources & Downloads

Welcome to the IWS Resource Hub. We’re dedicated to making the process of offering extended service agreements (ESAs) straightforward and efficient. Below you’ll find professional brochures and reference guides designed to help you understand AIG warranty programs, communicate value to customers, and grow your business with confidence.

The Value of Comfort

Understanding protection options for your home’s heating and cooling equipment. Covers comprehensive coverage benefits, simple service solutions, and how AIG labor protection helps avoid unexpected high repair costs.

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Business Growth & Customer Satisfaction

How AIG extended service agreements help contractors increase revenue, eliminate concessions, and build customer loyalty. Includes dealer benefits, customer benefits, and competitive advantages with A-rated underwriter backing.

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Frequently Asked Questions

Quick reference guide covering the most common customer questions about coverage, claims process, transferability, and warranty terms. Essential tool for sales teams and customer service representatives.

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Why Sell ESA’s

Twelve compelling reasons why HVAC contractors should offer labor protection extended service agreements. Covers revenue generation, customer satisfaction, competitive advantages, and business growth opportunities from AIG programs.

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Need Additional Information?

Have questions about our extended service agreement programs? Our resources library provides detailed information about warranty solutions, but we understand you may need specific answers for your business situation. We’re here to help with questions about the materials you’ve reviewed, provide specific program details for your market segment, offer implementation guidance and next steps, or discuss custom solutions for your business needs.

 

Simple, Scalable, Service-Driven

Our fully-managed solution eliminates the complexity traditionally associated with warranty administration, allowing HVAC/R and plumbing professionals to focus on their core competencies while we handle program management, claims processing, and customer service. The flexibility built into our protection plan architecture allows customization based on specific market segments and customer demographics, whether supporting residential contractors or commercial service providers maintaining large-scale facilities.

1
Program Design

Custom development with flexible architecture tailored to your specific market segments

2
Platform Integration

Seamless integration with tailored coverage terms and pricing structures for your needs

3
Launch & Support

Full launch support with 2-10 year coverage extending beyond manufacturer warranties

4
Growth & Optimization

Continuous optimization to protect operating budgets throughout equipment lifecycle

 

Get in Touch

Contact our warranty specialists to learn how extended service agreements can create new revenue streams and enhance customer satisfaction for your HVAC business.

Warranty Sales & Partnerships

Speak with our warranty specialists

866-760-5260

Warranty Programs

Email our warranty program team

info@iws-360.com

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North America
Custom Warranty Programs

Our warranty specialists can design custom extended service agreements tailored to your specific HVAC business needs, customer demographics, and market requirements.

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