Resources & Downloads
Welcome to the IWS Resource Hub. We’re dedicated to making the process of offering extended service agreements (ESAs) straightforward and efficient. Below you’ll find professional brochures and reference guides designed to help you understand AIG warranty programs, communicate value to customers, and grow your business with confidence.
The Value of Comfort
Understanding protection options for your home’s heating and cooling equipment. Covers comprehensive coverage benefits, simple service solutions, and how AIG labor protection helps avoid unexpected high repair costs.
Business Growth & Customer Satisfaction
How AIG extended service agreements help contractors increase revenue, eliminate concessions, and build customer loyalty. Includes dealer benefits, customer benefits, and competitive advantages with A-rated underwriter backing.
Frequently Asked Questions
Quick reference guide covering the most common customer questions about coverage, claims process, transferability, and warranty terms. Essential tool for sales teams and customer service representatives.
Why Sell ESA’s
Twelve compelling reasons why HVAC contractors should offer labor protection extended service agreements. Covers revenue generation, customer satisfaction, competitive advantages, and business growth opportunities from AIG programs.
Need Additional Information?
Have questions about our extended service agreement programs? Our resources library provides detailed information about warranty solutions, but we understand you may need specific answers for your business situation. We’re here to help with questions about the materials you’ve reviewed, provide specific program details for your market segment, offer implementation guidance and next steps, or discuss custom solutions for your business needs.