Comprehensive Warranty Solutions for Residential HVAC Dealers

As a residential HVAC dealer, you understand that equipment sales represent just one component of your business success. At Integrated Warranty Solutions, we provide specialized extended service agreement platforms designed specifically for HVAC dealers who want to enhance customer relationships while building sustainable revenue streams. The fully scalable ESA platform fills a critical gap in the HVAC/R industry by offering protection plans that go far beyond standard equipment warranties, giving you the tools to differentiate your business in competitive residential markets.

Working with hundreds of residential HVAC dealers across North America, we’ve developed comprehensive warranty programs that address the unique challenges you face daily. These protection plans are specifically designed for our clients to offer to their residential customers, creating value at every touchpoint of the customer journey. A partnership with AIG Warranty¹ provides the financial strength and reliability that homeowners expect when investing in HVAC protection, while our decades of experience within the HVAC/R industry ensure we understand the technical complexities and service demands of residential heating and cooling systems.

Building Profitable Revenue Streams Through Extended Protection

Extended service agreements represent one of the most overlooked profit centers in the residential HVAC industry. While traditional equipment margins continue to compress due to online competition and price transparency, protection plans offer healthy margins that directly contribute to your bottom line. The platform enables you to capture revenue not just at the point of installation, but throughout the entire product lifecycle. When you offer protection plans, you’re creating multiple touchpoints with customers over several years, transforming one-time buyers into long-term clients who rely on your expertise and service.

The financial impact extends beyond immediate commission earnings. By maintaining ongoing relationships through warranty service calls, you position yourself as the preferred provider for future replacements, upgrades, and additional home comfort solutions. Multi-year campaigns, including innovative subscription offerings, keep your brand at the forefront of customers’ minds when they need HVAC services. This continuous engagement model has proven particularly effective in residential markets where homeowner turnover and equipment replacement cycles create natural opportunities for business growth.

Risk Mitigation Strategies That Protect Your Business

Equipment failures and warranty disputes can quickly erode profits and damage carefully built reputations. Risk mitigation solutions utilize extensive industry performance data to protect both your business interests and customer satisfaction levels. With AIG underwriting all extended service agreements, you eliminate the financial exposure that comes with self-insured warranty programs while maintaining control over the customer relationship and service delivery.

We analyze millions of data points from HVAC equipment performance across diverse climates and usage patterns to develop actuarially sound protection plans. This data-driven approach ensures sustainable program economics while providing comprehensive coverage that actually benefits homeowners when they need it most. Cutting-edge technologies enable seamless connections to end-users, maximizing lifetime revenue potential through automated renewal reminders, service scheduling systems, and claim processing platforms that reduce administrative burden on your team.

Custom Programs Designed for Your Market

Every residential HVAC market has unique characteristics that influence customer buying behaviors and service expectations. We build custom programs specifically tailored for residential HVAC applications, considering factors like:

• Regional climate patterns: Protection plans adjusted for cooling-dominant or heating-dominant markets
• Equipment mix: Coverage options for everything from basic furnaces to advanced variable-speed heat pump systems
• Service capabilities: Programs aligned with your technical expertise and service territory
• Customer demographics: Payment options and coverage levels matching local market conditions
• Competitive landscape: Differentiated offerings that set you apart from other dealers

Technology Integration and Lead Generation

Modern homeowners expect digital convenience when purchasing and managing their HVAC protection plans. The platform integrates with your existing business systems, providing a fully-managed solution that includes online enrollment, digital documentation, and mobile-friendly customer portals. This technology infrastructure not only streamlines operations but also generates valuable leads through warranty expiration notifications, seasonal maintenance reminders, and upgrade opportunities based on equipment age and performance history.

The lead generation capabilities extend beyond existing customers. Protection plans create product distinction and market differentiation that attract new customers researching HVAC contractors in North America. When homeowners compare dealers, comprehensive warranty options often become the deciding factor, especially for major equipment investments. By prominently featuring extended protection plans in your proposals and marketing materials, you demonstrate commitment to long-term customer care while justifying premium pricing for quality installations.

At Integrated Warranty Solutions, we make protection plan programs simple, scalable, and service-driven, providing the brand protection that enhances consumer experience and promotes retention throughout your market area.

¹ Limitations and exclusions apply. See sample terms and conditions for further information. Extended service contracts are provided by Service Net Warranty, LLC, part of AIG, or one or more of its affiliates. AIG is the marketing name for the worldwide operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. For additional information, please visit our website at www.aig.com